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Frequently Asked Questions

This section contains answers on the most frequently asked questions, collected and grouped by our support team. You can ask any your questions with a help of contact form. We will be glad to answer any your questions.


About AlertPay

AlertPay payment system has begun the work in 2005. The owner of system - the private company with the same name AlertPay.com based in 2004 with a company office in Quebec (Canada). Despite the youth, Alertpay gradually wins more and more strong positions in most cases thanks to the democratic character. Registration in this payment system is free of charge and opened to citizens of all countries (except Nigeria, Angola, Liberia and Sierra Leone). The system differs of other ones by rather low fee which are gotten from payments addressees.

Registration process does in several stages. At first it is necessary to enter personal data, including the residing address. The system does not check a correctness of the specified information. After that on e-mail, entered into the registration form, will come the letter containing the reference for user mail box verification. The e-mail address will serve as account number in AlertPay, that will allow accept/send payments to/from the users who do not have the accounts in AlertPay.

System has three account types; each of these has personal features:

  • AlertPay Personal Account This type of the account will be suitable for the majority users first time registered in system. Ideally suitable for reception and sending of small payments. However there is a limit of monthly account replenishment - $400. Thus, during a year it is possible to transfer to the account not more than $2000. The established size of the fee for the given type of accounts - $1, is kept from the addressee of payment. Besides, for personal accounts the tools of payments reception from a site is not provided.
  • AlertPay Premium Account (prestige account). Within the limits of using the given type of the account, any limits on sending/reception of money resources does not exist. The full tools kit is accessible for payments reception through the system web interface to the user. The fee gotten by system from the addressee of payment is 2.5 % + $0.25 for the transaction.
  • AlertPay Secured Account (the account insured from risks of losses). This type of the account is developed for people who is intended to use seriously possibilities of payment AlertPay system in own on-line business. The commission of system kept from the addressee of payment, the owner of such account, will pay already 3.9 % + $0.59 fee for transaction.

AlertPay offers to the users to verify voluntary own account. This procedure is free of charge. If to wish to raise the trust of administration and potential clients - fill the special form with a photo and any document proving your identity, send it in the scanned kind on contact system e-mail.

AlertPay has enough wide range of account replenishment possibilities. It is possible to send money by means of traditional Wire Transfer, a credit card or the check. And it is possible to take advantage of different payment systems gateways such as IntGold and e-Gold for the same purposes. In the last case from you will pay only 2 % fee. To take out money from AlertPay it is less convenient. For a choice only three ways - Wire Transfer (the standard fee for a payout - $25), the check (with a fee of $2 from the requested sum) and also transfer into any bank requisites.

Open account in AlertPay